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So hopefully now you have a good understanding of the benefits of data and an understanding of the importance of making data practical, engaging and meaningful after reading my last post on Data Collection: Reasons For & What To Collect

Today I am going to go through some specific strategies that you can use to collect community mental health data in more detail.  I will explain the process for each and you can download the FREE resource available on this post to get started with your action team. 

Whilst there are many strategies that I can suggest for data collection, I am going to talk about 2 specific strategies that are great to start using immediately and are fairly easy to implement. 


A place to start when you have formed your action team it to collect a 3 Tier Snapshot.  This involves collecting information on what is currently happening across the community in mental health with regards to 

The team can start to identify these things but this provides a great oppportunity for the team to either get out and chat to the community about what is happening or send a series of questions to organisations/businesses to ask them what they currently do in each space.  

STEP 1 Brainstorm as a team what you think is currently being done in each area across the community 

STEP 2 Decide as a team how to get more information from the community to feed into the Tiered Diagram 

STEP 3 If choosing to collect information informally through conversations, allocate each member of the team a group of organisations and set a timeframe for data collection.  Team members go to each organisation and ask them 3 questions eg. “What do currently do in your organisation to raise awareness of mental health and issues?” 

STEP 4 If collecting information formally through online questions, use a platform such as Microsoft Forms or Survey Monkey to send out to organisations.  This will collate the information for you.  However the challenge with this is to make a plan to follow up to ensure you receive forms or surveys back. 

STEP 5 Collate information and add to 3 Tier Diagram.  Share this information with community as a snapshot of current practices in mental health.  It is a great starting point for conversations and goal setting. 

# You can also complete a similar activity with protective (reduce the likelihood of poor mental health) and risk factors (increase the likelihood of poor mental health) in your local community.   


We have to be careful with surveys as people are time poor and will often overlook a survey when it is sent with completion rates often very disappointing.  However if we add a little creativity we can get surprisingly good results. 

STEP 1 As an action team consider what questions to include on your survey? 

(Download free resource below for a selection of sample questions to ask in survey) 

STEP 2 Launch survey on social media, in person, via email and through any other available platforms.  Do this rather than just adding it on with little consideration. 

STEP 3 Ensure that you include schools in the survey.  If possible ask someone within the school to carry out the survey at a staff meeting/during classes to ensure that all staff and students have a chance to complete the survey 

STEP 4 Break survey into individual questions to ask on social media or as a slip to hand out at large gatherings with a ballot type box for collection. 

STEP 5 Ask local businesses for a prize donation to use for the first survey completed or a random drawer for anyone who completes the survey 

STEP 6 Ask govt organisations for data that may be useful to action team in decision making. 

STEP 7 Collate information and use to make some initial goals and targets 

STEP 8 Share results or goals/targets with community to help build awareness and create a presence for the action team 

Please check out the FREE resources you can download with samples of all of the above to get you started. 

In an upcoming blog post I will explain the process for creating goals and targets with your team using all of the data you have collected. 

I have been to countless mental health conferences and I hear over and over...

A desperate need for a multidisciplinary approach to mental health. 

The deep desire to work together to improve mental health outcomes.

The endless amazing ideas from individuals to improve mental health that just are successful but just aren't making the difference we are hoping for.  

But we can achieve success!

We can take the amazing strengths that exist in govt sectors, community & sporting groups, and small businesses and utilise a successful process to work together in order to create localised and sustainable change.

Watch my latest video where I talk about the importance of community as a powerful tool to improve mental health outcomes.


About 6 or 7 years ago, I began to realise the significant importance of mental health education in Schools.  As someone with lived experience with Depression and Anxiety in both myself and a family member close to me, I knew the importance of taking care of our own mental health.  Through my own journey I discovered:

I desperately wanted to see change happen at a School level, but our small staff was already overwhelmed with committees and curriculum commitments so the potential to ask them to form another action team was just not an option.  I had spent a lot of time researching school based approaches to mental health such as Kids Matters & Mind Matters in Australia and approached them about the idea of creating a team with community members with the School (myself) sitting in the Chair role.  This was met with keen enthusiasm and led me to setting up my first Community Mental Health Action Team (or as we like to call it “CoMHAT”).

Initially our team consisted of myself in the Chair role, our local doctor, our local Community Resource Centre manager and a local business representative/parent.  All of these individuals had a shared interest in mental health and were keen to see change happen both within the Education system but also out in the community. 

For me this was an opportunity to see beyond the school walls and make a real difference to our students.  So much of what was going on for the students and their mental health was happening outside of school.  This included their home life, sporting and social groups, social media and so forth. 

I set this team up to start looking at the big picture and to start seeing what we could do to improve awareness, education, support pathways and systems that were currently in place.  I had never in my Education career engaged with people in other sectors regarding improvements for our system but I soon came to realise that this was a game changer and could make all the difference to mental health approaches both within rural communities, but also in urban settings.

Over the next series of blog posts I will be writing about the steps I took to develop this team and how it has evolved.  I will explore:

  1. Why to adopt a cross sector or community approach
  2. Key areas to consider improving and developing
  3. Useful strategies for setting up an effective team
  4. Key roles for inclusion on the committee
  5. Collecting baseline data that is useful
  6. Creating early wins for the team
  7. How to Identify local protective and risk factors
  8. Creating opportunities for social connection and belonging
  9. Organising events to raise awareness and much needed funds
  10. Ideas for sourcing funding
  11. Considering the need for training and education
  12. Developing a Community Wellbeing Plan in consultation with the local region
  13. Creating a paid position to implement change
  14. The need for systemic change to approaches to mental health

If you would like to keep up to date with blog posts as they are released, please subscribe to my free newsletter with the link below and you will receive a detailed checklist with all of the steps involved in setting up a Community Mental Health Action Team and a BONUS video that outlines the benefits and development of a cross sector approach to mental health.


In my next blog post I will explore the key benefits of adopting a cross sector or community approach to mental health. 

If you have any questions about behavioural expectations or any other areas of interest, please send me an email at

or check out Community or Cross-Sector Approach to Mental Health | THINK Effective Consultancy

for more detailed information, resources and about how we can work together.

As always, please feel free to share my blog post with friends and colleagues and contact me with any questions.

Have a great day! 🙂

Renee Knapp

PS Sometimes a blog post just isn't enough and you want to talk to a real person to help you move forward.  I totally get it.  You can get in contact with me @   OR
CLICK HERE to get on a Zoom Chat
and we can chat about how I could work with you, your team or your school to make your vision or ideas come to life.

Accessing over $400 000 worth of grants to improve mental health.

Acquiring $200 000 worth of funding for salaries alone (rather than always having to rely on people volunteering their time)

Building brand new facilities, buying new equipment and bringing previously inaccessible education and events to a rural town.

This has all happened in a rural town in Western Australia since adopting my COMMUNITY APPROACH TO MENTAL HEALTH.

For those of you who may not know, I began my Community Mental Health in my own home town.  I spend a lot of time talking across Australia about the benefits of this model but it is this foundational journey that still brings me so much pride.

I wanted to take this opportunity to share with you what a group of local people can achieve whether they are in a small or larger community when they work together to improve mental health and wellbeing.  

Below is some information about key achievements this Community Mental Health Action Team have achieved since I began working with them in 2016. 

case study
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